Editorial score
AI call and conversation analytics for DSOs and groups: scores every new-patient call, text, chat and form, flags the ones that didn't book and routes them for callback, with ad-to-appointment attribution.
- Category rank
- #15 (tied) of 31 in Patient Communication
- Confidence
- Developing (55%)
- Last reviewed
- October 20, 2026
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How we scored it
| Criterion | Weight | Score |
|---|---|---|
Communication breadth Call tracking, coaching and lead follow-up rather than full messaging suite. | 21% | 6.5 |
PMS integration & write-back Dentrix, Open Dental and other PMSs; Google Ads/GA/Meta/Bing. | 21% | 7.5 |
Automation & AI AI call scoring and missed-opportunity alerts. | 13% | 7.5 |
Dental-specific fit Dental-focused. | 13% | 8.5 |
Onboarding & support Coaching-led onboarding. | 17% | 8.0 |
Public evidence & reviews Capterra 5.0/5 from 22 reviews (older); 2019 Cellerant Best of Class; outcome stats vendor-reported. | 15% | 7.0 |
Weighted result 7.4. Last reviewed Oct 30, 2026. How we score · Request a score review