- Category rank
- #19 (tied) of 31 in Patient Communication
- Confidence
- Medium (70%)
- Last reviewed
- October 15, 2026
Represent Lighthouse 360 and think this score is inaccurate? Request a score review · Score changelog
| Criterion | Weight | Score |
|---|---|---|
Communication breadth Recall, reminders, confirmations, two-way texting, mobile forms, reviews and closure alerts. | 21% | 7.5 |
PMS integration & write-back Two-way PMS sync every 10 minutes, with confirmations written back. | 21% | 8.5 |
Automation & AI Rules-based automation; no AI features described. | 13% | 6.0 |
Dental-specific fit Henry Schein One product built for dental offices. | 13% | 8.5 |
Onboarding & support Mature product; support details not published in our sources. | 17% | 6.5 |
Public evidence & reviews Capterra 4.0/5 from 40 reviews, with support and cancellation complaints. | 15% | 6.0 |
Weighted result 7.3. Last reviewed Oct 30, 2026. How we score · Request a score review