Patient Communication · #27 (tied) of 31

CareCru🇨🇦

CareCru is a dental scheduling and engagement platform whose DonnaAI syncs with the PMS to find openings in the schedule and fill them.

Editorial score
Scheduling and engagement platform powered by DonnaAI, which finds and fills schedule gaps.
Category rank
#27 (tied) of 31 in Patient Communication
Confidence
Developing (50%)
Last reviewed
October 17, 2026

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Pricing

Contact vendor

Not published by the vendor. We only list prices vendors publish.

Works with

Not confirmed. We haven't found a vendor page naming the specific practice software CareCru works with. Ask the vendor which systems and versions they support.

Our review

CareCru is a patient engagement and scheduling platform for dental practices and DSOs, built around an AI assistant called DonnaAI. Donna syncs with the practice management system in real time, looks for opportunities in the schedule and works to fill them through online booking, a waitlist, reminders, recare outreach and campaigns. CareCru also offers reviews, forms, chat, call tracking, reputation management and performance dashboards.

CareCru highlights a case study with a DSO of more than 550 practices that it says gained $6.5 million in revenue within seven months and doubled its monthly five-star reviews. These figures are vendor-reported.

Who it's for: practices and DSOs focused on keeping the schedule full and recare on track, especially groups that want central dashboards.

Watch-outs: pricing isn't published. Confirm which PMSs are supported and whether you need to replace an existing reminders or reviews tool.

Our take: 7.2. Strong schedule-filling focus, with fewer public details than competitors.

Sources (1)

Reviewer notes

Expansion draft 2026-10-17; vendor URL verified live. Not public until approved in /admin/editorial. [2026-10-30 rescore, approved by Jason] 7.2 -> 6.9 (patient_communication rubric, weighted 6.9450). New evidence criterion (15%) added to rubric. Sources: https://www.capterra.com/p/165611/CareCru/

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